Technical Support

The backbone of power is the spare parts, HAWK is committed to provide the best spare parts availability and delivery for all HAWK Gensets, in addition to the big brands of engines (Cummins, Perkins, CAT, Volvo, Kubota, Mitsubishi, MBH, MTU, Doosan, and others)

As well alternators (Stamford, Leroy Somer, Marelli, Meccalte, and others)

“Customer For Life” the slogan of HAWK, offering the best aftersales service and support to the clients keeping their sites on power day and night, with the distributed presence all over the kingdom, HAWK is offering best support to the client wherever they are, whenever they need.

The high-quality service and fast response offered for clients over years, made HAWK the high recommended and preferred brand over others in KSA.

HAWK is willing to offer O&M services for island units, power plants, big sites, where they are in the kingdom through well trained and equipped O&M team.

A dedicated well-trained team of engineers providing the engineering and design services for all big projects and special requirement projects like (customized design, customized solutions, special built units and accessories) in order to empower their sites.

HAWK is offering the best warranty terms and conditions for all gensets, panels and accessories.

HAWK is the only supplier in the kingdom which is able to provide special extended warranty with its special requirement as of team, support and operation up to 5 years on prime power operation in some cases.

All gensets, panels, tanks are provided with shop drawings meeting international engineering standards thanks to the engineering department of HAWK.